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Default SIP-to-SS7 ISUP Cause Codes

Hello Guys, today i am going to share a very informative chart with you. Most of you, who are in VoIP or Telecommunications field, they would know how helpful this chart is. Most of the time, we VoIP engineers need this chart to dig different sort of problem in VoIP/ Telecom Network. This chart is the property of http://www.dialogic.com

Please feel free to let me know your questions and confusions.

Default SIP-to-SS7 ISUP Cause Codes


ISUP Cause Value
SIP Response
Normal event
1 – unallocated number
404 Not Found
2 – no route to network
404 Not Found
3 – no route to destination
404 Not Found
16 –  normal call clearing
--- (*)
17 – user busy
486 Busy here
18 – no user responding
408 Request Timeout
19 – no answer from the user
480 Temporarily unavailable
20 – subscriber absent
480 Temporarily unavailable
21 – call rejected
403 Forbidden (+)
22 – number changed (s/ o diagnostic)
410 Gone
22 – number changed ( w/ diagnostic)
301 Moved permanently
23 – redirection to new destination
 410 Gone
26 – non-selected user clearing
404 Not Found (=)
27 – destination out of order
502 Bad Gateway
28 – address incomplete
484 Address incomplete
29 – facility rejected
510 Not implemented
31 – normal unspecified
480 Temporarily unavailable Resource unavailable
34 – no circuit available
503 Service unavailable
38 – network out of order
503 Service unavailable
41 – temporary failure
503 Service unavailable
42 – switching equipment congestion
503 Service unavailable
47 – resource unavailable
 503 Service unavailable Service or option not available
55 – incoming calls barred within CUG
403 Forbidden
57 – bearer capability not authorized
403 Forbidden
58 – bearer capability not presently available
503 Service unavailable
65 – bearer capability not implemented
488 Not Acceptable here
70 – Only restricted digital information bearer capability is available (National use)
488 Not Acceptable here
79 – service or option not implemented
501 Not implemented
Invalid message

87 – user not member of CUG
403 Forbidden
88 – incompatible destination
503 Service unavailable


102 – Call Setup Time-out Failure
504 Gateway timeout
111 – Protocol Error  Unspecified
500 Server internal error Interworking
127 – Internal Error - interworking unspecified
500 Server internal error



500 – Server internal error (default)







(*) ISDN Cause 16 will usually result in a BYE or CANCEL
(+) If the cause location is ‘user’ than the 6xx code could be given rather than the 4xx code. the cause value received in the H.225.0 message is unknown in ISUP, the unspecified cause value of the class is sent.
(=) ANSI procedure

SIP Status Code to ISDN Cause Code Mapping


Response received Cause value in the REL

400 –  Bad Request 41 – Temporary failure
401 –  Unauthorized 21 – Call rejected (*)
402 –  Payment required 21 – Call rejected
403 –  Forbidden 21 – Call rejected
404 –  Not Found 1   – Unallocated number
405 –  Method not allowed 63 –  Service or option unavailable
406 – Not acceptable 79 – Service/option not implemented (+)
407 – Proxy authentication required 21 – Call rejected (*)
408 – Request timeout 102 – Recovery on timer expiry
410 – Gone 22  –  Number changed (w/o diagnostic)
413 – Request Entity too long 127 – Interworking (+)
414 – Request –URI too long 127 – Interworking (+)
415 – Unsupported media type 79 – Service/option not implemented (+)
416 – Unsupported URI Scheme 127 – Interworking (+)
402 – Bad extension 127 – Interworking (+)
421 – Extension Required 127 – Interworking (+)
423 – Interval Too Brief 127 – Interworking (+)
480 – Temporarily unavailable 18 – No user responding
481 – Call/Transaction Does not Exist 41 – Temporary Failure
482 – Loop Detected 25 – Exchange – routing error
483 – Too many hops 25 – Exchange – routing error
484 – Address incomplete 28 – Invalid Number Format (+)
485 – Ambiguous 1 – Unallocated number
486 – Busy here 17 – User Busy
487 – Request Terminated --- (no mapping)
488 – Not Acceptable here --- by warning header
500 – Server internal error 41 – Temporary Failure
501 – Not implemented 79 – Not implemented, unspecified
502 – Bad gateway 38 – Network out of order
503 – Service unavailable 41 – Temporary Failure
504 – Service time-out 102 – Recovery on timer expiry
505 – Version Not supported 127 – Interworking (+)
513 – Message Too Large 127 – Interworking (+)
600 – Busy everywhere 17 – User busy
603 – Decline 21 – Call rejected
604 – Does not exist anywhere 1 – Unallocated number
606 – Not acceptable --- by warning header

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